RequestPath is a free IT help desk and operations platform you run on your own Windows Server: ticketing, assets, agents, Windows patching, scripts and optional remote support. Atera, N-able, NinjaOne and SuperOps are hosted RMM and PSA services sold by subscription. Here is how they compare, and when one of them is the better choice.
We make RequestPath. This page compares it with other products using their own public pages, checked 4 October 2026. We've tried to be fair, including where another product is the better choice.
If you want ticketing, asset inventory, patching and scripts for your own environment, on your own server and with no per-technician or per-device fees, RequestPath fits. If you are an MSP that needs client billing, a vendor-run service with an uptime commitment or deep macOS and Linux patching, the hosted platforms will suit you better.
| RequestPath | Atera | N-able (N-sight RMM) | NinjaOne | SuperOps | |
|---|---|---|---|---|---|
| Where it runs | Your own Windows Server (IIS) | Hosted service | Hosted service | Hosted service (cloud) | Hosted service |
| Pricing model | Free; no licence key, no technician or user limit | Per technician, unlimited devices | Not published; contact sales | Per device | Per endpoint |
| Published prices | $0 | Not shown on the pricing page | Not shown | From $1.50 per device/month at 10,000 devices, up to $3.75 at 50 or fewer | Prime $1.50 per endpoint/month (100 minimum); Prime Plus $3.00 (150 minimum); less at volume |
| Free trial or free use | Free to use, no time limit | 30-day trial | Free trial | 14-day trial | 14-day trial |
| Help desk ticketing | Built in, with SLAs, change and problem management | Built in | Built in, with billing | See vendor | Built in (PSA) |
| Patching | Windows updates through the agent; winget app updates; Linux servers from Server Patching | Yes | Yes | Windows, macOS, Linux and 200+ apps | Yes |
| Remote access | Optional, through MeshCentral on your own server | Yes | Yes | Yes | Yes |
| Agents | Windows, Linux, macOS | Windows, Mac, Linux | Windows, macOS, iOS, Linux | Windows, macOS, Linux | Windows, Mac, Linux |
Tickets, change requests, assets, patching and reports for one environment, in one system your team controls.
Tickets, device data and saved credentials stay on your Windows Server. RequestPath only contacts the outside services you connect.
RequestPath has no licence key and no limit on technicians, users or devices.
Entra ID or Active Directory sign-in, Microsoft Graph email, Teams notifications, SharePoint archiving and Intune sync.
Atera, N-sight and SuperOps put billing next to tickets. RequestPath is a help desk and IT operations platform, not a billing system.
With RequestPath you look after the Windows Server, backups and certificates. Hosted platforms do that for you.
RequestPath's update reporting and app updates are Windows-only; its macOS agent reports inventory and runs scripts. NinjaOne lists macOS patching.
The hosted platforms sell support and service commitments. RequestPath comes with guides and a community forum; NetRing Tech offers setup help as a service.
Checked 4 October 2026. Our own facts come from the RequestPath page and guides.
Atera, N-able, N-sight, N-central, NinjaOne and SuperOps are trademarks of their respective owners. NetRing Tech Services, LLC is not affiliated with, endorsed by or sponsored by any of them. Facts about other products come from their public websites on 4 October 2026; check the linked pages for current details before you decide.